Contact Us
Contact Us
Have a question about your order, sizing, or fabric care? We're here to help. Reach out to us through any of the channels below, and we’ll get back to you shortly.
Customer Support
Email: support@coolgym.com
Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday – Sunday: Closed
Our Response Promise: We aim to respond to all email inquiries within 24 business hours.
Locations
🇺🇸 US Return & Fulfillment Hub
Coolgym Logistics Center
Address : 1816 Underwood Boulevard, Delran, New Jersey 08075
🇭🇰 Corporate Headquarters
Operated by : Hong Kong Kechuang International Business Co., Limited
Flat/RM D10, 6/F, Hung To Centre, 94 How Ming Street, Kwun Tong, Hong Kong
Send Us a Message
Feel free to use the contact form below. Please include your order number if you are inquiring about a specific purchase.
Coolgym is proudly operated by Hong Kong Kechuang International Business Co., Limited (Hong Kong).
All order shipping, local returns processing, and customer support are handled natively in the United States to ensure a seamless experience.
Send Us An Email
Ask us anything! We're here to help.